A Problem with Social Media

I haven’t blogged much recently, so I thought I’d share something quickly about something that’s been on my mind. It’s a problem with social media. Perhaps you’ve experienced it too – it’s redundancy. And I mean that in the nicest way possible. And it’s partially my fault. I use Twitter. I use Google Reader. I’m on Facebook. I’m on Friendfeed.

In all of these platforms, people I know, follow, or am friends with send their updates across all their platforms. At first, this was useful – I could see which platforms were being used by which friends. Yet, in an edge case that’s increasingly becoming the norm, I experience instances where someone writes a blog post. Great! I get it in Google Reader because I follow their blog. But then…

- They share their own blog post in Google Reader, which shows up a second time in the “Friends I follow” category.

- The blog post gets noted in Friendfeed.

- Friendfeed updates Twitter and sends a tweet

- The tweet updates Facebook.

One post ends up being shared in 5 different locations. And each time I visit another platform, I see the same update, shared by the same person. In no way can I follow comments on the post, since discussions can happen on any platform – reader, Friendfeed, Twitter, Facebook. Even LinkedIn if you want to take it to the extreme.

Another example I see is on Twitter. Someone influential in my network sends a tweet. About 5 other people end up retweeting the message. While it’s great to see the information being passed on, this is all redundant to me.

In my ideal world, products would offer their own filtering mechanisms. In Twitter’s web interface, I would love to be able to ignore RT’s of people I specify. In Google Reader, I would love a feature that would automatically mark as read a blog post that was already read by me but shared again without any new unique comments.

In my ideal world, someone’s first unique Tweet, Facebook status, Friendfeed update, or blog post would NOT show up in any other interface. It’s fine if you want to share it, and that’s the point of social networks. But as these platforms compete for users, they offer plug-ins and API’s that share information across all networks, making information redunant. I find myself increasingly tired of checking into all of these interfaces to see the same content repeated over and over, trying to find a few unique pieces of information from friends who are (smart enough?) to use only one platform to share what they’re up to.

Sadly, I’m guilty of this too. I’ve linked Facebook/Twitter to my Friendfeed. (Sorry for anyone who follows me there, because I almost never log into Friendfeed to change any settings.) I linked Twitter to Facebook. My original goal was to make it possible for me to update one interface and then reach multiple audiences. In practice and for a blogger, this helps expand your reach, so I do sympathize on why this happens. On the flip side, as a consumer, and ultimately the individual who makes a choice on whether to stick with Google Reader, Facebook, Twitter, Friendfeed, etc (and while you may use multiple platforms, which one to log into first and spend the most time in matters), I’m getting tired of all the duplication.

6 Comments

  1. wilmot says:

    the social media bubble will burst!

  2. Jason says:

    I’m guilty of this too. I think friendfeed would be the best place to aggregate everything except for the fact that Facebook doesn’t share with others.

  3. Bergy says:

    My personal solution is to only follow one social medium at a time. RSS, Facebook, Friendfeed, etc. have all given way in my life to the almighty Twitter. Most newsworthy information shows up there, and I don’t get distracted by the facebook noise from high school friends posting new pictures of their sickeningly cute puppies.

    Proposal: Turn off your multiple-network-updating “features.” Instead, use each network for its intended purpose. Leave facebook for updates on location, relationships, and jobs; use Twitter for short but interesting insights or bits of news; and write on blogs for longer narratives or analytical pieces? Is that too much to ask?

  4. Reid says:

    @Jason – yeah, maybe FriendFeed offers the best potential. I might consider checking that more frequently now that I’m seeing more people use it (based on emails that someone is following my feed)

    @Bergy – Your solution is great, but that’s only if everyone does it. You could turn off updates on your own end, but you can’t filter anything if your friends do it.

  5. Ben says:

    Reid, great post. I have a similar issue as you with the social media overload (if you’ve ever looked at Kolina’s google reader, you’ll know that I not only share a billion things, but that I probably am reading another billion at the same time).

    My “coping mechanism” so far has been to focus on quality:
    1. My RSS reader is Google Reader. Plain and simple. And I know that only my close friends are there, so I share things meant for them there (e.g. politics, personal commentary, etc)
    2. I use Friendfeed for broader discussion/”broadcasting” purposes (and yes, I link it to Twitter). The interface is great, the “quality” of discussion is much higher than I get on Facebook or Twitter, and b/c it aggregates everything, it helps reduce the overload problem.

    Of course there is some overlap between #1 and #2, but that’s no big deal b/c personal sharing and public sharing aren’t necessarily mutually exclusive (and FriendFeed takes care of Twitter for me and the Facebook app lets me pipe FriendFeed into my Facebook if I wanted). The real “social media” pain point I have is that I wind up using Twitter independently of FriendFeed b/c many of my friends/contacts don’t actively use Friendfeed. What I really need is:

    - a way to filter only the interesting Tweets that I care about into Friendfeed (like the filter feature on Tweetdeck)
    - a way to pass on @’s and DM’s to Friendfeed

    Which brings us back to you, Reid. Can you get Google or Friendfeed to fix my problems for me? :-)

  6. nelson says:

    It’s only going to get worse.

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